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Hosting Services Support

Please refer to the support information below specific to your type of hosting account.
If you receive invoice reminders from AccountSupport.com use the Bizland support information, if you receive invoice reminders from Galileo31.com use the WebECS support information.

Galileo Communications, Inc. has partnered with nationwide hosting providers, to bring you a wide range of both Windows and Unix based hosting services at competitive prices. Plans provide 24x7 toll-free and online support.

You can also review our hosting terms of service. Please feel free to contact us with any questions.

Not a hosting customer? Click here to compare plans , We can also customize a plan to suit your specific needs.


  Account Support/Bizland Customers Galileo31/WebECS Customers
Control Panel Login http://accountsupport.com http://cp.yourdomainname.com
or
http://cp.webecs.com
Network Status (866) 642-4678 (614) 437-2699
http://www.webecs.com/netstatus.asp
Support Requests (866) 642-4678 (773) 248-3131
http://galileo31.com/contactus.asp
or
http://support.webecs.com/DefaultNL.aspx
Web Email http://accountsupport.com/atmail http://mail.yourdomainname.com
POP3 pop.accountsupport.com mail.yourdomain.com
SMTP smtp.accountsupport.com mail.yourdomain.com
  If you plan to send email from your mail client such as Outlook, use SMTP authentication. Your user id is your email address, your password is your mail password.  It is recommended that you use your ISP's SMTP mail server settings before attempting this.
IMAP imap.accountsupport.com mail.yourdomain.com
FTP ftp://ftp.yourdomainname.com
or
ftp://ftp.accountsupport.com
ftp://yourdomainname.com
Web Traffic Reports http://yourUserId.accountsupport.com/stats

where YourUserId is the id you use to log into the control panel.
How to read your Webalizer traffic reports.
http://ss1.mysmarterstats.com
SiteID: you must obtain from your control panel login, select your domain from the Domains icon then click the Statistics icon.
UserID: siteadmin
Password: your control panel password
if you need assistance in setting this up please contact us.
Name Servers ns1.accountsupport.com
ns2.accountsupport.com

 

ns3.webecs.com
ns4.webecs.com

 

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